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Name:adam
Email:adambishop7@yahoo.com
Location: san diego, ca usa
Date: Monday, March 3, 2003 at 17:56:11
Comments:
Great site! I got a lot of useful info here... I have a site about B. Dalton and BN, it's www.adambishop.net/bdalton.htm . have a great day!

Name: Chumly
Email:none@noemail.com
Date: Thursday, February 20, 2003 at 17:02:16
Comments:
From The Associated Press, 2/20/03: http://www.newsday.com/news/nationworld/wire/sns-ap-book-purge0220feb20,0,1313228.story?coll=sns%2Dap%2Dnationworld%2Dheadlines Bookseller Purges Files to Avoid Searches By DAVID GRAM MONTPELIER, Vt. -- Some booksellers are troubled by a post-Sept. 11 federal law that gives the government broad powers to seize the records of bookstores and libraries to find out what people have been reading. Bear Pond Books in Montpelier will purge purchase records for customers if they ask, and it has already dumped the names of books bought by its readers' club. "When the CIA comes and asks what you've read because they're suspicious of you, we can't tell them because we don't have it," store co-owner Michael Katzenberg said. "That's just a basic right, to be able to read what you want without fear that somebody is looking over your shoulder to see what you're reading." The Patriot Act approved after the 2001 terrorist attacks allows government agents to seek court orders to seize records "for an investigation to protect against international terrorism or clandestine intelligence activities." Such court orders cannot be challenged like a traditional subpoena. In fact, bookstores and libraries are barred from telling anyone if they get one. U.S. Attorney Peter Hall played down concern that government agents might soon be darkening the door at Vermont bookstores and libraries. "Only in very rare and limited and supervised circumstances would anyone be seeking that sort of business information from a bookseller, a library or a business of any sort," Hall said. He also said businesses can do whatever they want with purchase records as long as the material isn't being sought under a court order. Such record requests from bookstores were becoming more frequent even before the attacks. Kramer's Books in Washington won a court order blocking independent counsel Kenneth Starr from getting records of purchases by Monica Lewinsky during his investigation of the sex scandal involving President Clinton. And the Colorado Supreme Court ruled last year for a Denver book store in its fight against a subpoena of purchase records by a defendant in a drug case. The court found that "compelled disclosure of book-buying records threatens to destroy the anonymity upon which many customers depend." Chris Finan, president of the American Booksellers' Foundation for Freedom of Expression, said booksellers until now have frequently kept lists of books their customers read as a matter of marketing. Some offer discounts to frequent customers or send a notice when a favorite author has a new release. Finan said he wasn't aware of any widespread move by booksellers to purge such lists. Peggy Bresee was in Bear Pond Books recently to buy "War is a Force That Gives Us Meaning" and "The Best Democracy Money Can Buy" as birthday gifts for a son who lives in Utah. She had the store purge the purchase records. "It really does make me feel so much better," she said. "They're protecting those of us who are readers. It matters."

Name:Private Krankenversicherung Vergleich
Email: holger@private-krankenversicherung-leistungen.de
Germany
Date: Thursday, February 20, 2003 at 08:30:04
Comments:
Nice page, a lot of good informations -;) please visit also my page Private Krankenversicherung Vergleich.

Name: Joe Vodifay
Email:Joenospam@yahoo.com
Location: Baltimore, MD USA
Date: Sunday, January 19, 2003 at 14:41:05
Comments:
You know, Unions wouldn't be so bad if every state were a right to work state. That way people, like me, who despise Unions and feel they don't represent me don't have to be part of them. There is no worse feeling than to have your hard earned money taken away by a group that doesn't represent your political views and filters money to PACs that go against what the member wants. It's funny. Unions try hard to keep states from becoming Right to Work States. If Unions were so great, then having the option not to join them wouldn't be a problem because everybody would want to join them. Think about it.

Name: agboga
Email:agboga@mugu.com
Location: lmoe, lome togo
Date: Friday, November 1, 2002 at 01:22:12
Comments:
nice site

Name: mchatchet
Email:elwoodblues69@hotmail.com
Location: st cloud, mn usa
Date: Monday, October 21, 2002 at 11:59:42
Comments:
i have been with bn for three years and three months...well i am done now. which is to bad i guess. but after starting at 6 and then finally working my way to 8.25 as a lead i finally decided that it was not worth it. when i heard that i was making 7 going back to part time i was just a little frustrated. unite all of you. you deserve so much better than you get. a lot more. you all work to hard. way to hard. i mean who cares who wrote the complete idiots guide to whatever, or what oprahs 12th book selection was...but you know it. you deserve to be rewarded...your not selling tvs...you are selling your knowledge...dont let it go for free...

Name:anonymous x
Email:NA
Location: Somewhere in the U.S, I won't tell they will come after me. Won't tell.
Date: Tuesday, August 27, 2002 at 23:06:37
Comments:
Some things I would like to improve at B&N: -Free refills for employees. Borders does this. -$25 worth of free books every month. Borders does this -Get rid of all managers with bad attitudes and bullies. -A suggestion box or email to stay in touch with the store manager.

Name: Wishful Thinking
Date: Monday, August 5, 2002 at 10:49:08
Comments:
WISH WE DID HAVE A BORDERS IN OUR TOWN, JUST TO ENSURE MORE COMPETITIVE PAY AND TO SEE THE SUITS SWEAT A LITTLE. YOU'RE RIGHT, WE DO HAVE HIGHLY SPECIALIZED KNOWLEDGE AND WE DO DESERVE TO BE TREATED WITH MORE RESPECT. WISH THEY'D LET US PUT UP SIGNS SAYING "OUR STAFF ARE VERY VALUABLE TO US, THEY HAVE HIGHLY SPECIALIZED KNOWLEDGE, MOST HAVE ONE OR MORE DEGREES AND HAVE CHOSEN TO MAKE THEIR CAREER WITH US, PLEASE TREAT THEM WITH RESPECT." BUT b&n EVER AFRAID TO MAKE A NEGATIVE STATEMENT WON'T EVEN LET US PUT UP SIGNS SAYING NO UNATTENDED CHILDREN TO BE LEFT IN THE STORE. MAYBE ALL US DISGRUNTLEDS SHOULD BAND TOGETHER AND MAKE OUR OWN CHAIN.

Name: J. W.
Email:Poet43@aol.com
Location: Schaumberg, Il USA
Date: Friday, August 2, 2002 at 00:49:14
Comments:
As a manager for B&N 2508, I felt the need to comment. My Partner works as a manager for the other Large retail Book Chain and we feel the same on this issue. We feel that the pay for BookSellers is not enough; there is a certian amount of knowledge that the customer expects and that B&N expects the employee to have - this is a vast knowledge in several areas - aquireing it took education, perserverance and a love of knowledge - this is seen as a cheap commodity to the upper management. We also feel that a good amount of the treatment that Booksellers recieve is fair and some is not at all - at my store we try to treat the employee fairly but in the end see that favorite treatment goes to the employees that are members of an outside organization. These employees are given promotions for showing up late to work, taking several sickdays when they are not ill, not working as hard to improve the store, sales or the overall morale of the staff. those who are left are expected to pick up the slack and often given the infamous PDP's if they do not. I will soon be leaving the company to work for another large corporate entity - but I leave you with these words - take charge and never see your job as anything less than your living and a place where many of you spend more time than at home. those who believe that you should can it are making a lot more than you and see you as expendable - you are not, trust me- they couldn't read or make thier millions without you. you are important to the community and you desereve fair compensation, and I urge you to make it as large of a movement as possible - the more numbers you have the further you'll get - making one store in a state union is not enough - get a Borders and a B&N in the same city to unionize and you'll see more results.

Name: GLENSTORM
Email:glennstorm2002@yahoo.com
Date: Tuesday, July 23, 2002 at 09:30:23
Comments:
Okay, guys!!! Let's rock and roll!!!

Name: GLENSTORM
Date: Tuesday, July 16, 2002 at 11:26:29
Comments:
Now that I'm safely out of there and beyond the range of reprisals, I'm wondering what I can do to change things for the better... for example, how do I file a complaint with upper level management about the excesses I saw and experienced; the capricious manner in which promotions were given/denied... I have no illusions about the company; I frankly believe that such an action will probably not change anything, but you never know... comments?

Name: mysticman from bnx
Date: Friday, July 12, 2002 at 23:46:40
Comments:
this message is to all your poor souls who are still slinging books and taking crapp from your fukking managers. hang in there. sooner or later they will get what they deserve. my advice to you is to take some positive action. be proactive. while there may not be on thing you can do on you own to change things in you store without catch shiit from higher up. i encourage to take action behind the scenes. be secretly involved in listed all wrong doing at your store and send those compliants to the main office, and the newspapers, media, local TV news, public flyers handed out at the supermarkets. get people on you side. the truth will come out. do it. dont make me come out of retirement. this spooky is away on planet new world. i personally since leaving barnes and noble don't shop there anymore. i prefer going to amazon.com gosh..the horror story seem to get worst dont they. i tell you. i believe it. i live when i worked at the ny stores. i believe they do have laws in place for those evil co-workers of yours. good luck all.

Name: TIRED
Email:IRISHGERL2002@YAHOO.COM
Location: BRICK, NJ USA
Date: Friday, July 12, 2002 at 10:39:39
Comments:
I AM A PT BOOKSELLER (PEE-ON) AT THE BRICK, NJ STORE (#2803) SEVERAL MONTHS AGO WE WERE INFLICTED WITH A NEW STORE MANAGER. SINCE THEN THE STAFF HAS DECREASED BY NEARLY HALF. THE MANAGER CAN BE BEST DESCRIBED AS A MONSTER WITH NO CUSTOMER OR COMMUNICATION SKILLS WHATSOEVER. WHEN 99% OF US (WHO ARE LEFT) WENT TO HIM WITH OUR COMPLAINTS ON HIS BEHAVIOR AND TREATMENT OF THE STAFF HE SAID IF YOU DONT LIKE ME OR MY POLICIES YOU CAN GET OUT. WE HAVE HAD A MEETING WITH OUR DISTRICT MANAGER, AND THE PROBLEM REMAINS THE SAME. BIG SUPRISE!! HAS ANYONE OUT THERE HAD A PROBLEM LIKE THIS AND IF SO WHAT IF ANYTHING ELSE CAN BE DONE ABOUT IT. I REALLY DONT WANT TO LEAVE THE JOB. I DO LIKE WHAT I DO AT B&N I JUST DETEST THE MANAGER.

Name: usedabusedrefusedNforcedout
Email:satan@debramccaugheysux.com
Location: BFE, TNDate: Tuesday, July 9, 2002 at 21:56:54
Comments:
I never thought I would write to a message board as this; however, since my experience with b&n I feel obligated to add to this growing list of horror/reality stories. I loved the type of work I was in... College side; however, I was asked to move to a problem store in hopes of recovering what seemed to be a lost hope. Promised everything under the moon to "make it happen", until the actual move took place. The store manager rarely worked 30 hours a week (came in at 7:30 and left by 2:00 M-F and refused to work any weekends at all). After getting me to take the move, my regional visited my store 2 times, which usually meant in someone's termination. The store manager as well as the regional were/ ARE two of a kind. The manager's time on the job was reported, by me, and I was told to simply 'quit whining'... that's when the blame for everything began to fall upon me... the computer system started mysteriously malfunctioning, book orders were lost, censored even books were lost, and worse yet...book orders were enormously exaggerated which cost the company a large sum. I had no way of controlling the situation without regional/corporate help...but God forbid if you make recommendations to help the Company...I went in being a corporate minded person and was ultimately forced out because I refused to look the other way. Futhermore, the manager I trained under in the beginning, had the 1 profitable and best ran stores in the Southeast, yet he also was 'FORCED' to resign because "he was to close to the University" in which he served. I will never, ever recommend Barnes & Noble for anything. If I find that B&N, whether retail or college side, is the only place I can purchase a particular book then I will simply change my mind about the book of interest. I literally look forward to the obliteration of Barnes & Noble as we now know it..............btw, I am now much better psychologically, physically and spiritually because I left.

Name: usedabusedrefusedNforcedout
TNDate: Tuesday, July 9, 2002 at 21:54:34
Comments:
I never thought I would write to a message board as this; however, since my experience with b&n I feel obligated to add to this growing list of horror/reality stories. I loved the type of work I was in... College side; however, I was asked to move to a problem store in hopes of recovering what seemed to be a lost hope. Promised everything under the moon to "make it happen", until the actual move took place. The store manager rarely worked 30 hours a week (came in at 7:30 and left by 2:00 M-F and refused to work any weekends at all). After getting me to take the move, my regional visited my store 2 times, which usually meant in someone's termination. The store manager as well as the regional were/ ARE two of a kind. The manager's time on the job was reported, by me, and I was told to simply 'quit whining'... that's when the blame for everything began to fall upon me... the computer system started mysteriously malfunctioning, book orders were lost, censored even books were lost, and worse yet...book orders were enormously exaggerated which cost the company a large sum. I had no way of controlling the situation without regional/corporate help...but God forbid if you make recommendations to help the Company...I went in being a corporate minded person and was ultimately forced out because I refused to look the other way. Futhermore, the manager I trained under in the beginning, had the 1 profitable and best ran stores in the Southeast, yet he also was 'FORCED' to resign because "he was to close to the University" in which he served. I will never, ever recommend Barnes & Noble for anything. If I find that B&N, whether retail or college side, is the only place I can purchase a particular book then I will simply change my mind about the book of interest. I literally look forward to the obliteration of Barnes & Noble as we now know it..............btw, I am now much better psychologically, physically and spiritually because I left.

Name: Bubba
Date: Sunday, July 7, 2002 at 00:39:49
Comments:
I haven't heard anything, unlike my fellow managers I am so busy I don't usually have time to sit in the office and read the emails and catch up.

Name: KidsLead
Location: The South,Date: Monday, June 24, 2002 at 22:33:22
Comments:
Anyone have the scoop on the Off The Record (OTA) research on B&N? Several managers and booksellers were interviewed and said unsavory things. Corporate sent an email reminding managers not to comment without going through them. So, what did the article say? Anyone know?

Name: Re: shocked customer
Email:123@abc.com
Date: Monday, June 24, 2002 at 18:40:40
Comments:
In regards to Shocked Customer and how/why would a store kick out a longtime customer: We had a regular customer who spend LOTS AND LOTS of money at our store. So much that they finally demanded they get a nice discount (this was before Reader's Advantage). After constant harrassment, the manager at the time finally caved in and gave this person a 20% discount. Well, this customer took it one step furhter, and began to harrass new employees when they did not know who the "VIP customer" was when they came up to pay for their books and didn't get their discount (maybe we should have had this person's picture posted in the breakroom, for all newbies to study). When the next manager came along, they upped it to 30%, on the condition this customer stop harrassing new employees. It didn't stop. The discount was taken away, of course that did not go over well. In the end the "VIP" was given the choice of dealing with it or not being welcome at our store anymore. They chose the latter. I don't know what the story was with this other customer, and 99% of the customers I deal with are wonderful, but there are a few of these type out there that seem to just want to take advantage of everyone they can.

Name: PT Bookseller
Date: Saturday, June 22, 2002 at 15:00:07
Comments:
FedUp might be interested in checking out the website: www.customerssuck.com A great stress reliever and has some pretty useful ideas in parts if it as well.

Name: booty
Date: Thursday, June 13, 2002 at 14:00:42
Comments:
Wow! I found this by accident, and I am so glad I did! I have been at b&n for 5+ years, working up from pt bookseller, to cafe manager and then asm. The way employees are treated is shocking!! I will get back with stories!

Name: Fed Up
Date: Thursday, June 13, 2002 at 12:13:10
Comments:
As a bookseller I am trying to hold the store together, not destroy it. There is a difference between real customers, whom I am willing to do everything in my powerto help, and the time wasters who do not spend any money, yet come in twenty minutes before closing, and trash the magazine section we have just straightened. Most employees I have spoken to feel the same way.

Name: Appalled
Date: Thursday, June 13, 2002 at 09:07:33
Comments:
I am so sick of hearing people like FedUp speak so hatefully about customers. Barnes and Noble was founded with the idea that the book enthusiast could have a place to go, browse, drink some coffee and enjoy books. as a former bookseller and manager i know that it is employes like you that are destroying B&N as a company. Every B&N i enter in the las few years have been the same. time limits in the cafe, rude employes, and management who act as if customers are just a bonus. If you want to get paid for being near books, go back to school and become a teacher or professor. But if you want to work in a bookstore, stop your complaining about the customers. this site is dedicated to keeping the employee informed of their labor rights. We keep CEO's, managers, and policy in check here. Not customers!!

Name: Glenstorm
Date: Wednesday, June 12, 2002 at 13:28:03
Comments:
We recently exiled a customer who kept abusing us... someone in corporate stood up for us (FINALLY!!!)... he is now gone forever under threat of ARREST if he tries anything again!!!

Name: Sparky
Date: Wednesday, June 12, 2002 at 02:10:38
Comments:
Just look for, the Union Label. We should all walk around humming it all day at work. Do you think we would make the mucky mucks nervous?????

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:59
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:58
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:57
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:57
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:56
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:54
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Union Organizer
Date: Tuesday, June 11, 2002 at 12:00:50
Comments:
We've got union seeds planted in many of the Virginia stores now. They should take off like wild weed in the southern summer!!

Name: Fed Up
Date: Tuesday, June 4, 2002 at 12:24:48
Comments:
So the customer is shocked that one of them would be banned. I love dealing with real customers, the ones that love books and actually buy them. The ones that come in every single day and trash the newspapers and magazines and books and don't buy, and leave stacks of books and magazines everywhere, well, I believe we should have public executions of one a week. The job would be great, and we could get so many new books out and have the store looking nice if we didn't have to spend so much time picking up after these slobs! I vote we eliminate the chairs, tables, benches and don't encourage them to stay all day. We are not a homeless shelter. After all, people don't stay all day at other retail outlets, using the merchandise for free. They don't go cook dinner at appliance stores, or sleep at furniture stores, or hold superbowl parties at appliance stores.

Name: Former 2559er
Date: Wednesday, May 22, 2002 at 05:17:45
Comments:
You chased the good Managers out of your store,now you are stuck with the bad ones. Be careful what you wish for.

Name: shocked customer
Date: Tuesday, May 21, 2002 at 13:19:42
Comments:
Is this the Barnes and Noble customer complaint site? This is what i found and so I am leaving this mail for you. I recently found out that a long time customer was asked to never enter a VA B&N ever again. I would like you to reply to me and tell me how this can be. I am angry and i want a response now! I am a long tine cusomter to this store and am appalled at how this could happen. I will boycott if i must.

Name: retiring drone
Date: Thursday, May 16, 2002 at 08:36:07
Comments:
they are keeping an eye on her...all of them. including God....

Name: God
Email:contact@heaven.com
Date: Tuesday, May 7, 2002 at 17:27:44
Comments:
I love all of you.

Name: Concerned
Date: Wednesday, May 1, 2002 at 17:19:21
Comments:
It sounds like they should keep an eye on her!

Name: retiring drone...
Date: Saturday, April 20, 2002 at 15:40:32
Comments:
That iz it! I can't take it anymore! I am fed up and I'm leaving. We are followed all day by managers who micro-manage until all the employees are in as big a frenzy as they are. And today I hear that a long time customer was asked to stay out of the store. It was bad enough when we were told to 'keep an eye on him'...since he 'likes to harrass the female employees. I havent been here long and now I am leaving.

Name: UO
Date: Tuesday, April 16, 2002 at 23:57:10
Comments:
We know what you are up to. The employees are talking, and you cannot stop them. They hear the stories you make up. They know the lies you tell...

Name: Robert
Date: Saturday, April 13, 2002 at 22:46:49
Comments:
A boxer goes twelve rounds unless he's knocked out. A bookseller goes eight hours unless he's knocked out. Who killed Davey Moore? Why? What's the reason for?

Name: Union Organizer
Date: Tuesday, April 9, 2002 at 20:53:24
Comments:
Have they done this to you, lately? Threaten, coerce or harass you in any way (such as through loss of current benefits, firing or any other punishment for union activity). If so, they have committed an unfair labor practice. Know your rights!!!!!

Name: Isabel
Location: Charlottesville, VADate: Tuesday, April 9, 2002 at 20:47:15
Comments:
THE TIME TO ACT IS NOW!!!!!! EMPLOYEES, EXPECT TO FIND UNION INFORMATION LEFT IN THE BREAKROOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Name: Drone
Location: C-ville, VADate: Tuesday, April 9, 2002 at 19:54:34
Comments:
Im glad to see there are others who feel this way. Hey, there is always a need for employee protection. I say Union Yes!!! Who wants to sign cards? Want a good book? Then try: "From the folks that brought you the weekend." Its an excellent statement and reminder why employees should carry on this proud tradition. it wont be easy but it would be worth it.

Name: Concerned Employee
Date: Tuesday, April 9, 2002 at 17:09:57
Comments:
I'm starting to worry about our store. Our new manager is trying to get rid of all the old employees. I think (s)he feels very threatened by their presence. Little does (s)he know how much attention (s)he's drawing to him(her)self though.

Name: Concerned Employee
Date: Tuesday, April 9, 2002 at 17:09:42
Comments:
I'm starting to worry about our store. Our new manager is trying to get rid of all the old employees. I think (s)he feels very threatened by their presence. Little does (s)he know how much attention (s)he's drawing to him(her)self though.

Name: Queen Bee
Date: Tuesday, April 9, 2002 at 14:06:54
Comments:
Former drone, thanks for your invaluable input. You have just solved all our problems. We can all go home now!

Name: former drone
Date: Tuesday, April 2, 2002 at 19:32:21
Comments:
hey, you guys make me sick! a union for booksellers, eh?!! what, are you worried that you might have to work someday for that wage of yours? shelving books? what could go wrong? paper cuts? anyway, what a waste of time...

Name: Know your rights...
Date: Sunday, March 31, 2002 at 15:06:27
Comments:
By the rules of the Wagner Act, employers/managers cannot: Ask if you've signed a union card. Ask your opinion on unionization.. Threaten, coerce or harass you in any way (such as through loss of current benefits, firing or any other punishment for union activity). Threaten to close the store if you unionize. Eavesdrop to find out about union activity. Promise favors, benefits or job improvements to keep you from joining.

Name: Former Employee
VADate: Sunday, March 31, 2002 at 13:44:46
Comments:
I'm glad that I have finally found someone who does LISTEN.

Name: Jeromy
Location: Charlottesville, VADate: Sunday, March 31, 2002 at 13:42:16
Comments:
I think that this is an awesome site. I don't know if everyone needs a union, but I do believe that everyone who works for a living needs to know not only that they have a right to one, but also the advantages and disadvantages of being or not being unionized so that THEY CAN THINK FOR THEMSELVES AND MAKE UP THEIR OWN MIND ABOUT IT!!!!! Thank you Wes for this wonderful website!

Name: Bill Burg
Email:wburg@iuoe139.org
WIDate: Saturday, March 30, 2002 at 14:15:18
Comments:

Name: Bill Burg
Email:wb
Date: Saturday, March 30, 2002 at 14:14:23
Comments:

Name: Cindy
Location: Charlottesville, VADate: Friday, March 29, 2002 at 13:36:01
Comments:
Out of Love, I have come to liberate you!

Name: Union...
Location: Charlottesville, VADate: Friday, March 29, 2002 at 13:00:20
Comments:
Coming to #2559!

Name: A Local Salter
Location: Charlottesville, VADate: Friday, March 29, 2002 at 12:59:35
Comments:
See you at work on Monday!

Name: justanotherbookseller
Date: Thursday, March 21, 2002 at 19:39:13
Comments:
Great website. It's too bad so many of are frustrated about the same things. Or maybe it's just one big thing---a company whose #1 concern is profit. On the latest memo from our manager the list of issues/goals includes just about everything BUT customer service.

Name: Moira Riggio
Email:alightedfool@juno.com
Location: Los Angeles, CADate: Wednesday, March 13, 2002 at 03:30:19
Comments:
Golly, I lost a $7.00 job at B&N because I had the audacity (OK, maybe stupidity) to engage in a conversation regarding the B&N lawsuit. The very brief discussion was held outside of and far from B&N property. I guess I was the more informed and therefore the one singled-out (or, rather, turned-in by another employee present). A blessing in disguise. The store I was in ("Barnes & Noble at The Grove") is sitting on a potentially dangerous pocket of methane gas and has had to have high-tech alarms installed to warn people of any gas leaks and get them outta there before the place blows. I've spent four weeks breathing methane gas leaks and diesel fuel from construction equipment that's been hauling-censored to get the entire "The Grove" mall opened by the publicity deadline of March 15, 2002. Good luck to the rest of the $7.00 former co-workers. (By the way ... the living wage for the Los Angeles, California, region is around $10.00 minimum.)

Name: mysticman
Email:http://bnxfiles.virtualave.net/
Date: Tuesday, January 29, 2002 at 10:11:34
Comments:
a brief visit from the orginator of the BNX website. glad to see my fellow ex co-workers are still active. i have long since left barnes and noble and on to even more productive things. as i look back and the impact of these rally sites. they did make a difference. for example: while we didn't get unionized, we sure stirred the pot at my store. a recent trip the old store proved this. old management was gone, lunchrooms were cleaned up, employess had new uniforms, store improvements overall we made. (it was practically a new store) supervisors had been fired! >> it turns out the the corporates offices in NYC were listening and rather the have bad PRESS on the internet about how bad their store were they dealt with some of the issues. (in there own way!) bnx was design to expose and to dish out the god awful truth about retail. of course the was a lot of behind the scence stuff going on...but that's confidential stuff. you guys got to get down and dirty if you want to be heard. anyways... good luck all peace

Name:john
Date: Monday, January 21, 2002 at 15:47:43
Comments:
great site! everyone reading this should organize into one big bookseller union with the iww.. the sooner we do this, the sooner we can fire the bosses and run our own workplaces.

Name:FDNYEMSwebsite
Email:FDNYEMSwebsite@aol.com
Location: NYC, NY USA
Date: Monday, December 31, 2001 at 22:10:29
Comments:
Great website.

Name:chief
Email:chief@fishbucket.com
Location: louisville, ky USA
Date: Thursday, December 20, 2001 at 08:51:42
Comments:
this is awesome, i was searching for B&N employee horror stories, but came across this instead, I actually work at #2705 on hurstbourne, it's funny to hear about stuff that went on last year and years past.

Name: Former Dept. Manager
Date: Tuesday, December 11, 2001 at 14:41:53
Comments:
Had there been a union, the enormous TOPPS housecleaning at our store may have been prevented. We lost our most valuable long time employees, our management team was gutted and replaced with 'big box' managers from other corporate chains, and our store lost its repuation for having the most reliable helpful and knowledgeable booksellers in town. Thanks to TOPPS, B&N has become the Wal-Mart of books complete with a majority of B&N staffs being part-time indifferent (and completely replaceable) clerks rather than dedicated teams of booksellers. At my last managers meeting, after being lauded on my bookselling talents, I was asked by the store manager what we could do as a store to improve the handselling skills of our staff, and bring up slumping sales and foot traffic. My reply was "first you can try hiring people who like to read and know books" and her reply was "you don't need book knowledge to work here - we sell product, not books" - Within a short couple of months, I was forced out and replaced, one of the last two original members of the team that had opened that store. Perhaps with protections those of us who lost our jobs or were forced out could have worked through that absolute mess.. who knows? I say "more power to you" and good luck!

Name: i dont nominate
Date: Thursday, November 29, 2001 at 10:40:45
Comments:
betty, a good percentage of all managers were booksellers. and once managers are removed they just bring in new ones from the outside. you will never run the store. never. if you think that corporate reads these posts to find out what work or progress needs to be made. you are naive. they come here to make sure that they always know whats going on. trust me. i know. your complaints, once aired here, are lost. what you need to do with this website is take the knowledge, advice, and solidarity of fellow and past commrades. Know your rights and LEARN how to battle with the management idiots. Just understand that the upper management crones are idiots too. its really and lose/lose place to be. the only think you will be is a loser if you want to stay and change things. No real revolutionary work can happen there. what you are complaining about is laziness and incompitency. this website cant really help you fight that. right, Wes? this is to form a Union. and a Union will not stop your managers from being what they are: Managers. If you are being abused, exploited, etc. This is a great place to come for support and what not. You can b1tch here if you want. but it wont solve your problems.

Name: i nominate
Date: Monday, November 26, 2001 at 17:13:17
Comments:
Betty for president.

Name: Betty
Date: Monday, November 26, 2001 at 00:28:43
Comments:
If corporate still pays attention to this site: Bruce Johns doesn't do censored & smokes out the back door all day. Barbara Wood doesn't do censored, not even her measly gift section. Megan is always stoned or tired. The "Shrew" continues to offend customers & not get written up. The cafe manager talks to her friends all day & never helps out when the line is long...then complains about how incompetent her employees are. This store is about to crest at 5 million this year & thses are the idiots in charge. You don't have to do censored to run this place & no one ever gets fired. This is what we're up against. Let's clean out this company & put the booksellers in charge.

Name: an arab parfait
Date: Sunday, November 25, 2001 at 21:23:37
Comments:
xxxxoooocan anyone help me with the problem of time, time, time, time?remember: only two walls can be two walls. if you understand that...then you wasted more time at this wessite

Name: Captian Arab
Date: Monday, November 5, 2001 at 08:41:14
Comments:
Can any one help me with the problem of time?

Name: Bad joke
Date: Monday, November 5, 2001 at 08:39:46
Comments:
This site is a joke.

Name: Bananas
Email:Bananas771@aol.com
ca usa
Date: Tuesday, October 23, 2001 at 03:51:09
Comments:
You have a great site here. Keep up the good work!

Name: wADDO hOO
Date: Thursday, October 4, 2001 at 22:08:43
Comments:
vIVA lA Revolucion

Name: ;)
Date: Thursday, October 4, 2001 at 13:17:01
Comments:
Here's looking at you kid!!

Name: Stop!
Date: Thursday, October 4, 2001 at 13:16:25
Comments:
Stop playing here!! this site is for the Booksellers of America to come and whine, censored, and moan about their jobs. I mean, if it werent for the low salary and the annoying customers, you would love your job. leave this space for people to whine and disclose libilous information. its nice there's a place they can come and say what they please and this web-site and the staff will take the fall for it. isnt that true? editor's note: Sorry guy .... To those who would hang me ... Digital Millenium Copywrite puts the legal responsibility for the posting upon the poster. g'day

Name: Stop!!
Date: Thursday, October 4, 2001 at 13:11:30
Comments:
stop playing here!! this is for the use of Booksellers to whine about their low salaries and the customers. if they made more money and didnt have to deal with customers, then they would love their job. right? good thing they have a place to go to whine and disclose private information and do it at the expnse of this website. i would be afraid to run something like this. who knows what someone would say. and then i'd have to take the heat for it. yikes...

Name: to the editor
Date: Thursday, October 4, 2001 at 13:07:52
Comments:
where can i apply to be the editor? i didnt even know there was an editor.hmmmm

Name: to the editor
Date: Thursday, October 4, 2001 at 13:06:41
Comments:
where can i apply to be the editor? i didnt even know there was an editor...hmmmmmm

Name: A Guest
Location: NY, NYDate: Thursday, October 4, 2001 at 11:19:05
Comments:
I love your site!! It's a work of art. I congratulate you on your customer service! It's better than any that I've recieved at a bookstore. I feel like I've been truly treated as a Guest. I feel like my voice will finally be heard (or read). Thank you for allowing me a place in your Book of Guests. I grin when I hear the sound of Union. It reminds me of my days in Russia when we were all comrades. I think the US knew the feeling around the time of their Civil War when critical paranoia was what held the first American Union in solidarity. In the interests of all, let's finally put the worker first. If we try hard enough, it may only take a couple of five-years!!

Name: My Name
Date: Wednesday, October 3, 2001 at 10:23:48
Comments:
Can't decide if you want to erase everything or keep everything? Its' too late now. You're the editor! I just wanted to make sure someone was acting as a "Publisher" here. that's all...

Name: hmmmmm....
Date: Tuesday, October 2, 2001 at 10:39:42
Comments:
Someone is acting explicitly as an editor for this Guestbook. This person is legally responsible for its content. Am I right? editor's note: To those who would hang me ... Digital Millenium Copywrite puts the legal responsibility for the posting upon the poster. g'day

Name:help desk software
Email:ricardo@home.com
Date: Friday, September 14, 2001 at 10:58:02
Comments:
Lovely website. It's been a great help. Yours Truly, Ricardo

Name: I'm wrong.
Date: Thursday, September 6, 2001 at 15:29:54
Comments:
I scored very low on my SAT. I know that I probably won't go very far in life. I'm pretty useless, unless I reproduce. We're good at that. Bush says we are the virus of the nation, us whitetrash. The landfill is overflowing with us, yes US, the U.S.

Name: former employee#2
Location: Charlottesville, VADate: Monday, August 27, 2001 at 14:47:59
Comments:
Fortunately, or unfortunately -- depending on your perspective -- an era has finally ended.

Name: Former Bookseller
Date: Sunday, August 26, 2001 at 18:15:44
Comments:
From the poor grammar and punctuation in the previous post, the individual sounds like one of the many people who have no "real life" and just hang out in a Barnes & Noble Cafe. These are the strange ones who Booksellers talk about in the breakroom.

Name: Simple Corporate Econ
Date: Thursday, August 23, 2001 at 21:54:37
Comments:
Duh!? If they get rid of you..all 100 of you. And dont fill in your 25,000 a year. thats alot of extra money to build new stores. why do you think that your jobs don't fit in the budget? Because there wont be any money after the money that must be alotted for next years expansion. See, their logic is that more stores will bring more money. Think about how much they g